Ideas

warning of when Arbiter website will be down for whatever reason

It is frustrating when I go to use the site and it is down. An email of dates and times when the site will be unavailable would be greatly appreciated.  It is especially infuriating when it is down when I go to add a bank account and cannot. This is is people's money, and I know of no one that wants their pay inaccessible

  • Guest
  • Sep 22 2019
  • Released
First name Carolyn
Last name Chambers
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The site should go down for maintenance on low traffic times, i.e. early morning like after midnight NOT on the weekend when officials need access to their account

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  • Admin
    Karen Mogridge commented
    9 Nov, 2019 03:49am

    Carolyn, we've implemented processes to ensure maintenance notifications are provided ahead of time and are done only during downtime, when possible.